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Category: Social Networks

twitter analytics

Using Twitter Analytics To Improve Your Engagement

How much planning do you put into your social media marketing? For many businesses, unfortunately, a haphazard approach is all that resources and time will allow. That’s often because companies may not realize what the data is that can help them use social media more effectively.

Take Twitter, for example:

Twitter is a great way to get potential new customers to discover your company’s products or servicesClick To Tweet

But unless you understand how to use the Analytics Dashboard, you won’t be able to gauge your reach or your engagement.

Of course, before you even measure and analyze metrics, you have to figure out how Twitter fits in to your overall company marketing strategy. Do you care if you have more followers, or do you want the people already connected with you to become more active? All those goal-oriented questions are important to consider first.

Let’s back up a bit and take a look at some Twitter stats according to Hootsuite:

Twitter has 317 million monthly active users.

Twitter users are likely to be millennials with thirty-six percent of users aged 18 to 29 years oldClick To Tweet
  • Twenty-nine percent of online Americans with a college degree use Twitter.
  • Most have an above average income. Thirty percent of online Americans who earn $75,000 or more use Twitter.
  • Gender is evenly split: 24 percent of American online men use the service, and 25 percent of women.

There’s a saying that goes, “you can’t manage what you don’t measure.” This is also true with social media marketing. To use Twitter effectively, you must be familiar with your metrics. The Twitter Analytics Dashboard is accessible for all users to use from their desktops at analytics.twitter.com.

Your Twitter Analytics dashboard shows your reach, engagement, and other important statistics. These metrics can help you to learn more about your followers, how to have better interactions with them, and help you to determine the best times to tweet in order to increase engagement, and discover what content works best for your audience.

Make your Twitter marketing worth your time. Improve your engagement by monitoring your Twitter analytics: watch your metrics, adjust your activity, and watch your Twitter results improve!

Want to dive deeper into Twitter insights? This graphic can help.


Simple Twitter Analytics Tips

By SurePayroll

engage

How To Best Engage With Your Social Media Audience

Social media marketing is an opportunity to publish relevant content, grow your follower base, generate thought leadership and to engage with your audience. Engaging with your online community is a key part of your social media strategy. An audience who is engaged, likes and trusts you. Engagement builds relationships, relationships ultimately lead to sales.

Engagement is a key part of growing your online community.Click To Tweet

Here are some suggestions on how you can engage your audience:

Make Connecting Easy.

For years we’ve seen social media buttons popping up everywhere.  These buttons can be used strategically. Use them to draw attention to platforms beyond Facebook and Twitter. Do you have a presence on Instagram that you want to direct a particular audience to? Or a platform where they can get customer service? Be sure to always provide a valuable reason they should connect with you. Don’t just tell them to follow you, tell them what’s in it for them.

Humanize the brand.

No matter what you do, you’re marketing to a person. People are much more comfortable talking and connecting with people rather than entities. They are more comfortable talking to a face as opposed to a logo.  Show you’re “human” in these ways:

  • Show the faces and names of people behind the brand.
  • Sharing behind-the-scenes moments.
  • Use less jargon and more conversational language
  • Use your sense of humor!

Don’t worry about the numbers.

Having a huge following is great, but you want to do it the right way. The tried and true method of sharing consistent and valuable content, responding timely, and being authentic, is what works best. There’s no point in having a huge number of followers who don’t engage you. Building relationships online is no different than offline – it takes time.

Help make your audience a more informed one.

You know a lot about your industry. And your audience is probably following you to gain some of that knowledge and insight. Share with your community and help them become more informed and educated. Pay attention to questions your audience asks and answer them in a blog post or on your website in a FAQ section and provide resources they can use to learn more.

Listen.

There are conversations happening on the internet all the time among your target audience that relates to your brand. To engage this audience, you have to know where to find these conversations, and figure out how to engage with them. This is called social listening. If you can find relevant discussions within your industry, adding thoughtful information and value without selling is a great way to engage. You can find those conversations through keyword searches and listening tools.

Create a schedule.

Creating a content calendar and posting schedule will help you maintain consistency. These days, we all have a lot on our plates.  Your audience will appreciate consistent, clear, concise communication.

Think about some of your favorite brands on social media. What keeps you engaged? Please share in the comments below.

 

periscope

How To Use Periscope For Your Business

Every business is looking for more ways to get its message out there: to connect with more customers and build a stronger network of new and repeat customers. That goes for the one-person shop who is selling handmade goods to the global enterprise that ships orders to a multitude of countries. One of the easiest ways to strengthen that reach is to strategically use social media platforms, and one of the newest platforms to try is Periscope.

What is it?

Periscope is a live-video streaming service that is owned by Twitter. But, it’s completely different from Twitter in the way information is shared. While Twitter is all about short, 140-character length posts with photos or videos on various topics.
Periscope enables users to share live videos. Like other social media platforms, the key is 'shareability.' Click To Tweet

Make Connections

Using Periscope to connect with your audience allows your community to ask questions, make insightful comments, as well as share the content you’ve created. It allows you to connect with your viewing audience in a personal way.  Humanize your brand by offering your community an up close look at your business and what you have to offer. Doing this helps you establish a “human” emotional connection.

Live Events

You have probably considered hosting some sort of live event at some point. Live streaming has become such a useful marketing tool that most brands think of ways they can stream an event, announcement or demonstration.

Getting Started

So what exactly is this live video sharing platform? How do you use it and how do you participate? What are some strategies and ideas on how to use it to market your business? I have a simple way for you to learn the basics and get some content ideas of your own. Learn more about Periscope and live video sharing by using the tips in this graphic:

Click to Enlarge Image

Peer into Periscope: How Periscope Can Help Your Business

Instagram Album: Share Multiple Photos and Video In One Post

What if I told you that you no longer have to choose the single best photo or video from an event, experience or moment on Instagram? Awesome, right? Well, it’s true! Now you can select up to 10 photos and videos in one post and swipe through to view them much like a carousel ad. Except it’s not an ad, it’s your very awesome Instagram album!

Here’s How The New Instagram Album Feature Works:

When you begin to select a photo to upload, you’ll see a new icon to select multiple photos and videos. You can easily determine how your post will display. You can tap and hold to change the order of the photos and videos you select, apply a filter to everything at once or edit each individual selection. As of now there is only one caption for the photo album. These photos are square only.

An “Instagram album” (not the official name) will display a small icon on your profile grid located on the first photo or video of your post indicating there is more to see. When viewing other posts in your feed, you’ll see blue dots at the bottom of photo album posts to let you know you can swipe to see more in that post. You can like and comment on them just like a regular post.

My first thought was “content overkill,” but, after seeing a few neat ways the feature has been used I realized it’s actually quite the opposite.

My early observations have shown that this new feature is clever and inspires creativity.Click To Tweet

Here are a few creative ways you can use the new feature:

  • Are you a cook? Or do you just love to cook? Either way, this feature is great for recipes.
  • Show your stuff! If you have work that you’ve created or products that you want to showcase, you can show many examples in one post.

I love what Canva did in a post showcasing one of their color combinations: Cool Meadow.

instagram album

instagram album

 

 

 

 

 

 

 

 

  • Get feedback! Show a series of outfits, or design projects and ask your audience to choose their favorite.
  • Chronicle a Before and After experience like a makeover or design project.
  • You just took a fabulous trip and you want to share ten of your best photos without flooding your follower’s newsfeed.
  • Instead of posting behind the scenes photos of your business each day, take one photo every day and post a “My Week At A Glance” album at the end of the week.
  • You’re attending an event, a fancy dinner, a party or celebration and you want to share your experience from beginning to end with a combination of photos and videos.
  • Let’s face it. This is a good way to post a bunch of selfies without being incredibly obnoxious. Almost 🙂

Have you tried the Instagram album feature? What creative uses have you seen or used? Please share below in the comments.

employee advocacy

Employee Advocacy: Word of Mouth Marketing

Social media is a new form of word of mouth marketing. Word of mouth marketing can be very powerful, so it makes sense to have your employees advocating on behalf of the company via social media. According to an article by Fast Company, leads through employee social networks convert seven times more often than any other leads.

People trust people more than they do brands. This is why employee advocacy makes sense.Click To Tweet

Employee advocacy also allows you to improve your reach. By asking your employees to share your messages, you can instantly boost your audience by leveraging their networks. Employee advocacy happens when employees share content on social media channels, including LinkedIn, Facebook, Twitter, Instagram, etc;.

Before you dive in, here are a few things to consider:

Establish Guidelines

Set up company guidelines for what your team should and shouldn’t share on social media. Provide a brief training and best practices for sharing messages online.

Define Your Goals

What are you trying to accomplish? Is it brand awareness? Are you trying to direct traffic to your website? You can’t manage what you can’t measure.  Set goals and identify the key performance indicators (KPIs) that will show when or if you’ve reached your goals. Determine what the value of your followers and likes really means and find ways to measure those results. 

Offer Incentives

Offer incentives to encourage employees to take the time to promote your company on social media. In turn, ensure those active employees are sharing messaging that is in alignment with your marketing goals. Offer incentives for sales leads that come through employee social media accounts.

Make Workplace Culture A Priority

Strong workplace cultures attract and keep talented people, and directly improve the bottom line. People will want to advocate for the company if they feel good about being there, and believe in the product or service. Workplace culture directly effects performance. It is improved and cultivated by strong relationships.

In addition,

Establish a company culture that is social media friendlyClick To Tweet Don’t be afraid to share suggested messages from your marketing or social media teams, inspiring employees to create their own with their own voice and style.

Track Progress

Employee advocacy can be a little scary letting employees post on their own on social media accounts. However, authenticity is very effective, so you want it to truly be genuine to be effective. As long as employees have an understanding of guidelines and policy, employees should know how to represent appropriately, but monitoring will be important to make sure employees aren’t posting anything inappropriate and inflammatory. Track progress to gauge which employee posts are most successful at accomplishing goals and recognize those employees who do it well.

Social media marketing takes time, effort and strategy to see results. With patience and analyzing your efforts, you are on your way to reaching your goals.

 

instagram tips

Use These Instagram Tips To Grow Your Audience

The key to success with Instagram is knowing your audience and giving the people what they want. I’ve put together a list of Instagram tips and important stats to help you shine on Instagram!  Whatever your business might be, whether you have a product or service, these tips can help to maximize your success.

There are three key areas to focus with Instagram marketing: Increasing your followers, increasing your engagement and understanding Instagram users.

GROW YOUR FOLLOWERS

Connect Your Instagram Account With Facebook

Here’s what I know. It’s a lot easier to get people to follow you who already know you than those who don’t. Build your network with who you know. This is why I didn’t dive into Periscope when Facebook Live became a thing. I’ve already built an audience on Facebook that I can broadcast to. Now, if I ever want to try to reach a brand new audience? I can always go to Periscope.

You Must Have A Hashtag Strategy

Some Instagram tips are non-negotiable. Like this one. If you hate using hashtags, you better learn to love them if you want to build your Instagram following. It’s part of the culture. It’s how to find things and how to be found. If you don’t know what to use, a simple google search will do. Don’t over do it. You can use up to 30, but that’s probably not necessary. What is necessary, is using hashtags that are relevant to your post.

If you want to use a dozen hashtags but you think it looks too spammy, simply post your photo or video with a caption, and then use the first comment to add your hashtags. It just looks neater.

Be Consistent

This is a social media golden rule. Simply decide on how often you’re going to post and stick to it. You don’t have to post several times a day or even every day. But you do need to be consistent.

Don’t Just Lead, Follow!

If you want followers, you have to follow others too. Don’t but one of those people who wants to do all the broadcasting. You don’t have to follow everyone, but how will you get to know people if you don’t follow them?

ENGAGE

Post High-Quality Photos

Instagram marketing is visual marketing. Visual marketing has to look good. REALLY good. The better it looks the more you stand out. Most smart phone cameras can do the trick. Just be sure to use good spacing and lighting. Always choose your best photos.

Make Your Photos Stand Out

Make your photos POP with image-editing apps. There are many apps that help take your photos from good to GREAT. Here are some of my favorites.

Sharing Is Caring

If you want friends, you have to be a friend. Treat others like you would want to be treated. Cliché? Well, cliché’ or not, these things apply. Liking, commenting and sharing go a long way.

Search Hashtags

Some Instagram tips are often overlooked. This is one of them. Searching hashtags is how you discover new friends and followers. Search hashtags and genuinely engage. Sometimes I like to search hashtags of apps that I use for photo editing. I love searching high quality photos and sharing my own.

 

WHO ARE INSTAGRAMMERS?

If you want to be successful on Instagram, you need to understand your audience. Understanding your audience means understanding who they are.

Now that you’ve got the Instagram tips you need for growth and engagement, let’s examine Instagram users a little closer. Take a look at the infographic below and understand Instagrammers a little better by getting Instagram by the numbers:

(Infographic by: https://getyounity.com/)

Instagram by the Numbers

What Instagram tips can you add? Please share in the comments below and do connect with me on Instagram: @socialwithsara